Returns & Exchanges
At Arbiter Studio, we stand behind our high-performance peripherals and offer a 30-day return window for items in original packaging. If you are not completely satisfied with your hardware, we are committed to facilitating a smooth exchange or refund process.
Initiate Request
Contact our support team with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.
Prepare Hardware
Securely pack the device in its original box, ensuring all cables, keycap pullers, and additional accessories are included.
Ship Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location for tracked delivery.
Inspection & Refund
Once our technicians verify the unit's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing