Frequently Asked Questions
Everything you need to know about our premium gaming peripherals.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can range from 7-14 business days depending on your location.
Do Arbiter Studio products come with a warranty?
Yes, all our electronic peripherals come with a limited 1-year manufacturer's warranty that covers defects in materials and workmanship under normal use.
What is your return policy?
We offer a 30-day return window for products in their original, unopened packaging. Please contact our support team to initiate a Return Merchandise Authorization (RMA) process.
Are the mechanical keyboards hot-swappable?
Most of our current keyboard models feature hot-swappable PCBs, allowing you to easily change switches without soldering. Please check the specific product specifications page for confirmation.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that customers are responsible for any customs duties, taxes, or import fees imposed by their local government.